Real-Time Tracking: How It Works

In today’s fast-moving world, customers expect more than just delivery — they want visibility. Real-time tracking provides exactly that: live updates on your shipment’s journey. But how does it actually work? Let’s break it down.

1. GPS-Enabled Scanners

Our field agents and delivery vans are equipped with GPS-enabled handheld scanners. Every time your shipment is picked up, transferred, or delivered, the system logs the event along with the location.

2. Live Database Integration

Each update is synced instantly to a central database. This ensures you get live information on the shipment's status — whether it's "dispatched", "in transit", or "delivered".

3. Mobile & Web Interface

Through our website or mobile dashboard, customers can check the status by simply entering their CN (consignment) number. Behind the scenes, our PHP + SQL system queries the latest updates for that shipment.

4. Real-Time Notifications

We also offer optional SMS or WhatsApp alerts to keep you informed without needing to log in. This ensures you’re never out of the loop.

5. Why It Matters

Real-time tracking builds trust, reduces customer complaints, and enhances transparency. It’s a win-win for both the business and the customer.

So next time you send a parcel, remember: with Super Express, you’re not just sending — you’re staying connected every step of the way.